Privacy Policy

Privacy Policy

Introduction

Welcome to https://commercial-vehicle-repair.collision-talk.com! We prioritize your privacy and are committed to protecting your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information when you interact with our website, applications, services, and products. By using our platform, you consent to the terms outlined here.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services linked from our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides how we interact with you when:

  1. You use any of our applications or services as an authorized user.
  2. You visit our website(s) linked to this statement.
  3. We communicate with you via email, calls, texts (SMS), or newsletters.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details required to create and manage your user account.
  2. Payment Information: Credit/debit card details and billing addresses for processing transactions.
  3. Financial Information: Bank account numbers or other financial records for specific services.
  4. Purchase Information: Product/service preferences, order history, and transaction logs.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and browser types for analytics and personalization.
  6. Location Data: GPS coordinates and location-based services data to provide location-specific services.
  7. Feedback and Reviews: Comments, ratings, and reviews you submit about our products or services.
  8. Social Media Information: Publicly available data from social media platforms when you interact with us on these platforms.
  9. Product Information: Details about the products you view, purchase, or express interest in.

We gather this information through direct user input, interactions with our platform, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties, subject to their privacy policies.

Cookies and Similar Technologies

We use cookies (and similar technologies) to enhance your experience on our site:

  • Strictly Necessary: These ensure basic functions work, like language preferences.
  • Preference: Remembering your settings for a personalized experience.
  • Analytics: Tracking website usage to improve performance and services.

Users can manage non-essential cookies through our Cookie Manager or browser settings.

Data Retention and Deletion

We retain personal data for as long as necessary for the purpose it was collected, including:

  • Fulfilling your transactions or providing requested services.
  • Complying with legal requirements and regulations.
  • Conducting analytics and improving our platform.

Once data is no longer needed for these purposes, we delete or anonymize it securely.

Security Measures

We have implemented robust security measures to protect your personal data:

  • Encryption: Secure communication channels and data storage.
  • Secure Third-Party Processing: Engaging trusted partners who adhere to strict privacy standards.

Children’s Privacy

Our services are not intended for children under 18 years old, and we do not knowingly collect personal data from them.

Your Data Rights (Depending on Location)

Your privacy laws may grant you specific rights regarding your personal data:

  • Access, rectification, or erasure of your data.
  • Restriction or objection to the processing of your data.
  • Portability of your data.
  • The right to file appeals/complaints with supervisory authorities and to withdraw consent.

To exercise these rights, please contact our privacy team using the information below. We will respond in accordance with applicable laws and regulations.

Changes to Privacy Policy

We may update this policy from time to time. Any significant changes will be clearly communicated on our website, and revised policy versions will be posted here.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data privacy:

We appreciate your trust in us. By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy.